When it comes to rewards, sometimes what you’re looking for isn’t in the catalogue — and that’s where the AIR MILES® Personal Shopper comes in.
Available exclusively to Onyx Collectors, this service opens up a world of possibilities — letting you redeem Miles for items you won’t find listed online.
What is Personal Shopper?
Personal Shopper is a dedicated concierge-style service for Onyx Collectors. Instead of being limited to the AIR MILES Rewards catalogue, you can request almost any item you’re interested in. The team will source it for you, confirm the number of Miles required and arrange everything from order to delivery.
How do I use Personal Shopper?
The process is simple:
- Submit a request: Fill out a short form describing the item you’re looking for.
- Get a quote: The Personal Shopper team will confirm availability and let you know the number of Miles needed.
- Redeem and relax: Once you approve, they handle the rest — purchasing, packaging and shipping.
Start your request now with the Personal Shopper Quote Form.
What’s excluded?
While Personal Shopper covers a wide range of items, there are some restrictions. Collectors can’t request items such as gift cards, prepaid credit cards, firearms or tobacco. For a full list of exclusions, visit the Personal Shopper details page.
Why use Personal Shopper?
From hard-to-find fashion pieces to everyday essentials and big family moments, Personal Shopper gives you the flexibility to redeem Miles your way. It’s one of the many exclusive benefits of Onyx status, designed to make your rewards feel more personal.
Ready to shop your way?
Submit your request through the Personal Shopper Quote Form and let the team do the rest.
